Deliver personalized IT Support
for everyone, everywhere
for extensively personalizing your virtual assistant.
Personalize your Assistant
Create delightful conversational experiences for your workforce. IT Assist equips organizations with a plethora of customisation options that help elevate your employee experience and reflect your brand values. From giving your assistant a personality to choosing colors, fonts, adding logos, avatars, and more., Create unique conversational experiences at every touch-point with our simple no-code customization platform.
Have naturally engaging conversations with your employees. IT Assist helps you to train your assistant to understand different languages, accents, dialects, preferred tone and more to deliver accurate and relevant responses as you scale. Fine tune your organization’s employee experience by defining custom intents, utterances, and add more conversational capabilities on the go.
Test and Deploy
Expose admins, solution architects, and conversation designers to robust testing environments. Continuously adapt and improve your virtual assistants performance to ensure optimal service delivery. Make necessary adjustments to data sets like custom intents, common/unique/golden utterances, conduct mock conversations and deploy your assistant on 40+ channels seamlessly. Keep your assistant current and effective while improving ROI.
Understand your AI deployment’s performance by uncovering deep insights with our intuitive analytics dashboards. Measure your assistant’s performance and optimize for better efficiency. Leverage pre-built reports, dashboards, and KPIs to make fast, strategic decisions according to your business requirements. Improve agent efficiency and supercharge your assistant’s performance.
Unlock last mile productivity with custom workflows. Kore.ai’s no-code Process Assistant Builder connects and accelerates disjointed business processes conversationally. Our intuitive drag and drop interface empowers process owners to comprehensively capture and implement multi-user, multi-step workflows on an infinite canvas. Supercharge your assistant to do more with less. Maximize ROI and deliver on consistent employee experiences.