Accelerate healthcare innovation with HealthAssist—an AI-powered solution that enhances experiences for patients, providers, members, and employees.
Solving Healthcare Use cases
The Kore.ai platform leverages the power of AI to integrate with healthcare systems, addressing provider, payer, and life sciences use cases to enhance patient engagement, streamline operations, and improve care delivery.
What’s Holding Your Healthcare Organization Back?
Optimize Healthcare Delivery with AI
Leverage the power of AI to streamline patient care, optimize healthcare provider operations, deliver personalized experiences, and support providers with intelligent assistance for improved service delivery and operational efficiency.
Streamline Healthcare Delivery
Helps providers, payers, and life science organizations create self-service experiences for handling frequently asked questions, surveys, and education, while transforming contact centers with a digital-first approach.
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Automated Self-Service
Provide self-service with personalized, multilingual interactions, automating scheduling, adherence, and natural language FAQs for patients, caregivers, members, and employees.
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Empowered Agents
The AI-first contact center provides agents with AI assistance to efficiently help patients, streamline care support, reduce routine requests, and enhance performance.
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Access to Information
AI-powered solutions provide access to critical data, including GRC reporting, clinical content, and third-party systems to enhance care access for patients and providers.
Providing Patient Focus
Providers can enhance patient experiences and reduce costs by automating tasks like scheduling, medication reminders, symptom checks, and FAQs, improving efficiency, allocation of medical personnel, and satisfaction.
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Scheduling & Reminders
Automate scheduling, personalized reminders for appointments, medications, and services, improving adherence, reducing missed appointments, and enhancing patient care.
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Patient Access to Information & Records
Patients can gain instant access to lab results, medical records, and follow-up care, empowering them in their care while reducing administrative burden on providers.
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Caregiver Accessibility
Real-time communication, streamlined care coordination, and follow-up reminders all enhance patient access to caregivers through AI, ensuring comprehensive care.
Member & Payer Empowerment
AI automation supports members by providing easy access to billing details, balance tracking, payment choices, and claim updates, while enabling payers to streamline billing, prevent fraud, process payments, and manage claims.
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Billing & Payment Management
Members can access real-time billing details, balances, payment history, and receive guidance on payment options, including customized plans and recurring payments.
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Claims & Financial Assistance
Provide real-time claim status updates and personalized financial support, recommending financial aid programs or discount eligibility based on the member’s situation.
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Billing Automation
AI-powered solutions can help payers automate billing, manage payment plans, process payments, and streamline claims management, improving accuracy and efficiency.
Enhance Patient & Provider Support in Life Sciences
Optimize Medical Affairs services with AI-driven solutions, delivering fast, accurate information to healthcare providers and patients for real-time data access, inquiry handling, and adverse event reporting.
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Medical Information Management
AI agents seamlessly retrieve real-time clinical and safety data and automate the delivery of drug information to healthcare providers and patients.
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Medical Inquiry Handling
AI agents manage healthcare provider and patient inquiries, automate responses for dosage and side effects, and escalate complex cases to experts.
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Adverse Event Detection
NLP-powered AI agents monitor and analyze conversations and feedback to identify potential adverse events in real time to minimize risk and support safer outcomes.
What Makes Kore.ai the Best Solution for Healthcare Support?
Patient Satisfaction
Deliver better care with real-time support and seamless communication, providing timely assistance, personalized interactions, for enhanced healthcare experiences.
Streamlined Billing
Automate claims, billing, and patient communications, enhancing efficiency, reducing errors, and ensuring transparent financial interactions for a better patient experience.
Optimal Medical Affairs Information
Enhance patient recruitment, trial monitoring, and regulatory compliance, increasing research efficiency and ensuring more successful outcomes.
Ready to get started?
Let’s make this happen. We’re ready to talk when you are.