Enterprise Chatbot Pioneer Kore Introduces Bots Platform 2.0 and Changes Name to Kore.ai
ORLANDO, Fla., March 2, 2017 /PRNewswire/ Kore Inc., a leader in conversational AI solutions for the enterprise sector, today announced its Bots Platform 2.0 release, adding a wealth of new features that enable Global 2000 companies to build chatbots with greater intelligence, sentiment analysis and the ability to perform simple tasks and complex workflows in more communications channels than ever.
Last year revealed mass-market excitement and some unrealistic hype around the power of chatbots and AI. Early developer-led experiments yielded mixed results, but ultimately didn’t account for the end-to-end components needed to build successful chatbots that work for diverse user populations, tasks, communication channels and enterprise systems, nor how they’d protect and manage chatbots throughout their lifecycle. Few current market solutions address the security and administrative concerns for today’s biggest companies.