By Serkan Ibrahim, Vice President, Europe, Kore.ai
July 13, 2023: As the UK National Health Service (NHS) has turned 75 this year, Serkan Ibrahim of Kore.ai pens a thoughtful piece on what this milestone means and how to leverage technology in shaping the future of the NHS; and providing a step change in the way care for citizens is delivered. “As such, digital transformation is more crucial than ever and it’s an important time to improve and leverage tools for greater efficiency, including Conversational AI (CAI) which can be used for enhanced employee and patient experiences,” he writes. Dive in…
