PLG Articles
The majority of customer experience (CX) executives in the US expect bigger technology budgets to brace for the year’s economic…
Automation AI Resources: Articles
Stay up-to-date resources on what’s happening at Kore.ai. Learn how we are helping to create more intelligent businesses through conversational AI.
Resources Available
PLG Articles
Wondering if AI is out of reach for your small business? It is more accessible than you might think. While…
PLG Articles
Struggling to deliver exceptional customer service with a limited team? You’re not alone. Small businesses often face challenges in providing…
PLG Articles
Are you feeling overwhelmed by customer inquiries? Are your agents struggling to give consistent responses? Does cross-channel communication feel out…
PLG Articles
Is manual appointment scheduling slowing down your business? Between the back-and-forth emails, endless phone calls, and clunky online forms, appointment…
PLG Articles
Feeling like it’s a constant battle to keep your customers happy across channels? With rising costs and limited resources, delivering…
PLG Articles
Generative AI (GenAI) sometimes gives inconsistent answers to the same question – a problem known as hallucination. This occurs when an…
PLG Articles
With WhatsApp approaching nearly 3 billion users in 2024, your customers are already there. Now, imagine having a tireless assistant…