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Active Prompting with Chain-of-Thought for Large Language Models
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Exploring the Purpose, Power & Potential of Small Language Models (SLMs)
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Automation AI Resources: Articles

Stay up-to-date resources on what’s happening at Kore.ai. Learn how we are helping to create more intelligent businesses through conversational AI.

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Kore_ai Vs ChatGPT What's The Best AI For Your Business
PLG Articles
3 months ago
Kore.ai vs ChatGPT: What’s the Best AI for Your Business?
With so many AI tools available, how do you choose the right one? Do you go with OpenAI’s ChatGPT, known…
2025 The Year AI Chatbots Finally Set Your IT Operations Free
PLG Articles
4 months ago
2025: The Year AI Chatbots Finally Set Your IT Operations Free
As we enter 2025, IT operations are under increasing pressure. With ticket volumes rising while AI and automation are reshaping…
Knowledge Base Access And CRM Integration Are Finally Easy
PLG Articles
4 months ago
Knowledge Base Access and CRM Integration Are Finally Easy
IT operations, digital transformation, and service desk professionals know efficiency drives day-to-day work.
No More Holiday Stress AI Helps SMBs Win Big
PLG Articles
5 months ago
No More Holiday Stress: AI Helps SMBs Win Big
The holiday season is upon us. For small businesses, that means a rush of online traffic and an influx of…
AI Chatbots Ignite Efficiency And Empower Your Team
PLG Articles
5 months ago
AI Chatbots Ignite Efficiency and Empower Your Team
As an IT operations manager or service desk professional within a small business, you’re challenged daily to manage rising incident…
Unleash Your Potential And Become An IT Ops Superstar With AI Chatbots
PLG Articles
5 months ago
Unleash Your Potential and Become an IT Ops Superstar With AI Chatbots
The pace of change in IT is relentless. One moment, you’re troubleshooting yesterday’s issue; the next, you’re looking at a…
Empower Your Support Skills And Shine 24 7 Availability And Self Service With AI
PLG Articles
5 months ago
Empower Your Support Skills and Shine: 24/7 Availability and Self-Service with AI
In your role as an IT operations professional, your time is precious. The demands are relentless, as is the pressure…
Double Your AI Chatbot’s Productivity With Dialog Templates
PLG Articles
8 months ago
Double Your AI Chatbot’s Productivity With Dialog Templates
The majority of customer experience (CX) executives in the US expect bigger technology budgets to brace for the year’s economic…
How Small Businesses Can Supercharge Growth With AI Chatbots
PLG Articles
11 months ago
How Small Businesses Can Supercharge Growth with AI Chatbots
Wondering if AI is out of reach for your small business? It is more accessible than you might think. While…
AI Chatbots The Right Way To Skyrocket Customer Experience
PLG Articles
11 months ago
AI Chatbots: The Right Way To Skyrocket Customer Experience
Struggling to deliver exceptional customer service with a limited team? You’re not alone. Small businesses often face challenges in providing…
How Can I Make The Ultimate Marketing Strategy Using AI 02
PLG Articles
11 months ago
How Can I Make the Ultimate Marketing Strategy Using AI?
Are you feeling overwhelmed by customer inquiries? Are your agents struggling to give consistent responses? Does cross-channel communication feel out…
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