BankAssist
Employ your virtual banking assistant powered by a domain-specific LLM in just 30 days for chat, voice, and web.
BankAssist
Simplify banking for your customers
CX Use Cases
Smarter Digital Banking
Leverage over 250 pre-built use cases to increase customer satisfaction and provide contextual, human-like interactions around the clock.
- Reduce Operational Costs: Automate customer touchpoints through digital and voice automation.
- Drive New Revenue Opportunities: Streamline customer access to relevant product and service information to expedite their path to purchasing new offerings from your organization.
SX Use Cases
Natural answers, not keywords
Answer Generation delivers dynamic and human-like answers, tailored to your audience, by integrating with popular Large Language Models (LLMs) or your own proprietary, specialized models, or Kore.ai’s own XO GPT.
- Optimize LLM performance: with complete control over parameter configuration
- Serve All customers: Use diverse prompt templates for multilingual and personalized answers
- Reduce query latency: and associated costs with advanced caching mechanisms
AX Use Cases
Real-time AI Coaching
Improve cost savings with an AI-native call center solution that integrates fluidly with your existing systems.
- Boost Agent Efficiency: Enable agents to spend more time with customers by automating workflows and providing contextual insights in real-time.
- Superior Self-Service: Allow both customers and employees to seamlessly search through your knowledge base in a conversational manner.
Workbench
Solutions Workbench
Utilize the solution workbench to rapidly customize your virtual assistant to fit your brand, derive crucial insights from conversation analytics, and expand past initial use cases to truly transform your business.
- Reduce Time-to-Market: Leverage our sophisticated workbench to make rapid changes to your virtual assistants.
- Actionable Insights: Tap into key customer insights to continually improve over time.
More on BankAssist
Intelligent Virtual Banking Assistants
Integrations
Delivering Worldwide
Kore AI helps Customer Experience (CX) teams looking to automate self-service, provide faster transactions, and enable personalized experiences; Employee Experience (EX) teams looking to provide 24/7 help desk support, onboarding guidance and knowledge management.
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Companies served
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Consumers served
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Employees optimized
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Kore.ai interactions per day
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Higher automation rates
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Shorter customer wait times
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Self-service containment
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Increase in CSAT
Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
Ready to get started?
Explore the Kore.ai Platform, solutions or create an account instantly to start seeing value from your AI solutions. You can also contact us to design a custom package for your business.