Small Businesses can put AI to work using our new XO Express
New Product Announcement: Kore.ai Launches GALE to Accelerate Advanced Gen AI Adoption for Enterprises
In the news: Kore.ai Named a Leader in the Forrester Wave™
Kore.ai Logo
Try for free
XO_Logo

XO GPT

XO GPT provides fine-tuned models customized for contact center conversational use cases. This enables more human-like conversations through paraphrasing, summarization and understanding true user intents.

Kore AI’s fine-tuning process includes curating training data, improving accuracies, evaluating for correctness, cohesiveness and adherence to context and limiting hallucinations.

Talk to an Expert
Get Started

Models include:
  • Check Circle
    XO GPT – Paraphrasing Model (Query & Input): Expand user queries based on conversational context for improved NLP accuracy.
  • Check Circle
    XO GPT – Paraphrasing Model (Response Rephrasing): Provide more empathetic and contextual responses to end users. Reprehase responses based on user emotion and context.
  • Check Circle
    XO GPT – Summarization Model: Create conversation summaries of interactions between virtual assistants, users and human agents.
  • Check Circle
    XO GPT – Answer Generation Model: Generate answers to end-user questions based on retrieved content.

XO GPT

Key Features

Pick your own model

Pick your own model

Choose your own language model from popular third parties, bring your own model, or use Kore AI’s fine-tuned XO GPT model.

  • Check Circle
    Go with the crowd: Use out-of-the-box integrations with popular commercial LLM providers such as OpenAI or Anthropic.
  • Check Circle
    Go custom: Bring your own custom built LLM into XO Automation.
  • Check Circle
    Go expert: Use fine-tuned LLMs for contact center conversational use cases managed by Kore AI.

Privacy Controls

Be private

Feel safe you have control over 
your data through a model that is 
built into Kore AI’s platform.


  • Check Circle
    Keep your data: Retain data with models hosted on the XO Platform.
  • Check Circle
    Stay in house: Keep all your data in house with on-premises customers.
  • Check Circle
    Stay in control: Know more about model performance with increased oversight.

Accuracy Controls

Stay true

Improve accuracy with more 
control over hallucinations and 
staying on topic.


  • Check Circle
    Stay in your lane: Maintain accuracy through improved control over out-of-domain questions.
  • Check Circle
    Stay aligned: Ensure responses represent your company by aligning with business ontology.
  • Check Circle
    Stay compliant: Maintain compliance through robust guardrails.

Partners Who Can Help

Learn more
Forrester_logo White
Kore.ai Named a Leader in The Forrester Wave™ for 2024
Access ReportBook a Consultation

Ready to get started?

Explore the Kore.ai Platform, solutions or create an account instantly to start seeing value from your AI solutions. You can also contact us to design a custom package for your business.

Start Now
Talk to an Expert
AI for Everyone

Integrated, simple pricing
with no hidden fees.

See Pricing
AI for Developers

Get in depth knowledge
on the Kore.ai platform

Documentation

We use cookies to allow us to remember you. To find out more about the cookies we use, see our Privacy Policy and Cookie Policy