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Find Answers Securely With Improved Search
Get people answers simply and securely with answers they can trust, using your business content and data.
Challenges
Why Improve Search Experiences?
Boost productivity by reducing search time and improve customer and employee satisfaction by providing answers they can trust.
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Higher automation rates
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Shorter customer wait times
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Self-service containment
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Increase in CSAT
Benefits
How Kore.ai Can Help
Offer 24/7 conversational search experiences that reduces over 80% of common human-assisted interactions across 40 different channels.
Improve Search Experience
Key Features
- No-code tools: Easily build, deploy, and manage Intelligent Virtual Assistants at a global enterprise scale.
- Choice of LLMs: Bring a custom LLM or use out-of-the-box options with popular providers such as OpenAI or Anthropic.
- Go expert: Use fine-tuned LLMs for contact center conversational use cases managed by Kore.ai.
- AI-first helpdesk: Support users with true omnichannel interactions that feel human.
- Support with Agent AI: Help agents in real-time within internal support desks and AI coaching.
- Connect with ease: Seamlessly integrate with enterprise systems like HCM, ITSM, ERP & CRM systems of record.
- Stay in your lane: Maintain accuracy through improved control over out-of-domain questions.
- Stay aligned: Ensure responses represent your company by aligning with business ontology.
- Stay compliant: Maintain compliance through robust guardrails.
Trusted by the world’s top brands
Case Studies
How this cosmetics company made it easier to find relevant products
They saw an opportunity to improve customer service and boost satisfaction with better product search and recommendations.
