RetailAssist
Boost customer satisfaction and empower employees with a ready-to-deploy virtual retail assistant for digital, voice, and in-store devices.
RetailAssist
Creating Transformative Retail Experiences, One Interaction at a Time
CX Use Cases
Always-On Digital Associate
Enlist a pre-built virtual assistant, available 24/7 to guide customers through their shopping journey.
- Reduce Cart Abandonment Rates: Interact with your customers to answer any lingering questions they might have before purchase.
- Increase Revenue Opportunities: Delight customers through an end-to-end shopping solution and drive more sales for your business.
SX Use Cases
Next-Gen Product Search with Generative AI
Deliver a truly guided shopping experience that utilizes generative AI to get customers to the products they need, faster.
- Integrated Retrieval Augmented Generation (RAG): Uses RAG fusion to generate content from desperate company assets.
- Serve All customers: Use diverse prompt templates for multilingual and personalized answers
- Reduce query latency: and associated costs with advanced caching mechanisms
AX Use Cases
Enable Contact Center Agents with Contextual Info
Alleviate contact center strain through a self-service solution while also enabling your agents with our agent-focused virtual assistant.
- Decrease Operational Costs: Reduce the cost of your contact center operations by reducing call volume and creating faster resolution times.
- Boost Agent Efficiency: Remove mundane, repetitive tasks through self-service and enable agents to focus on critical customer interactions.
More on RetailAssist
Intelligent Virtual Retail Assistants
Integrations
Delivering Worldwide
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Projects completedWe’ve helped build over 400 amazing projects.
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Return on investmentOur customers have reported an average of ~600% ROI.
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Global downloadsOur free UI kit has been downloaded over 100k times.
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5-star reviewsWe’re proud of our 5-star rating with over 200 reviews.
