Virtual assistants are fast emerging as one of the preferred tools for global enterprises to support their digital initiatives. Powered by technologies such as machine learning, artificial intelligence and natural language processing, these virtual assistants are enabling human and machine interactions to be more conversational and effective. Not to be left behind, many global system integrators are fast catching up by forging strategic partnerships with cutting-edge providers of conversational AI solutions.
One such instance that has set off a storm within the GCC and evoked the media’s interest is the formal announcement of a partnership between Raqmiyat, a premier systems integrator in the region, and Kore.ai, a leading global provider of Conversational AI. The partnership enables Raqmiyat to add one of the world’s finest AI+ML+NLP and Digital UX based virtual assistant platforms to its repertoire of digital transformation offerings.
Commenting on the partnership, Mahesh Vishwanath, senior manager, Digital Transformation at Raqmiyat, said: “Our partnership with Kore.ai will empower our customers to create bots that enrich and humanize their website, mobile apps, and databases. The Kore.ai platform leverage a unique, intelligent architecture that mimics humans and allows our customers to unlock new levels of customer engagement. Enterprise virtual assistant solutions and an end-to-end Conversational AI and Digital UX Virtual Assistant Platform are amongst Kore.ai’s leading technologies that will benefit our customers. We look forward to new gains with Kore.ai in the years ahead.”
Raj Koneru, Founder and CEO of Kore.ai, noted: “This partnership will usher in exceptional capabilities: combining Raqmiyat’s robust IT service delivery with Kore.ai’s comprehensive, cutting-edge conversational AI and digital UX technology. Raqmiyat’s track-record in enabling large enterprises realize the fruits of digital transformation through increased customer satisfaction and enhanced efficiency, is aligned to our own philosophy of creating intelligent and efficient enterprises through conversational AI.”
Read these reports for more details:
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