Every business is different, but we’ve got you covered
Every business has unique needs, so we support you with a curated approach void of any limitation to unlock the maximum potential of your Conversational AI deployment.
Customized IT Implementation without Boundaries
Tailor-made implementation journeys for businesses that want to unleash the full potential of Conversational AI and deliver exceptional Employee ExperienceDiscovery
Starting a conversational AI journey begins with discovering new opportunities! We’re thrilled to help our customers improve their processes and experiences by conducting a thorough analysis. From finding automation opportunities to identifying areas for improvement, we use the latest industry best practices to create a personalized plan for our customers.
Design
Taking a user centric approach puts employee experience first. Once the opportunities are discovered, we focus on bringing the best of NLP/NLU/LLM technologies to make sure your workforce is accurately understood and responded to. This includes integrating with existing tools, channels, third party apps, and adding new utterances, intents, conversations, and multiple languages to your deployment.
Training & Testing
Effective AI deployments often circle around how well the model is trained. IT Assist comes pre-trained on a majority of use cases, LLMs, intents and utterances. With our personalized training approach, organizations can benefit from increased adoption for growing service demands.Using data analytics, we’ll deliver insights on what could be better, monitor performance, and discover new and future automation opportunities.
Deploy & Adopt
Successful deployments often have all their bases covered. With rigorous testing and refinement, open doors to seamless employee experiences everyday. When IT Assist is well adopted by your organization, we can track KPIs like satisfaction, resolution times, and accuracy. Using these insights we can make improvements on the go and stay relevant for years to come. Applying topic and sentiment analysis we’ll make sure that the assistant is evolving and adapting to the changing needs while greatly improving the experience outcomes for your employees.
Continuous Improvements & Support
We’re dedicated to making your transition into AI a breeze. New technology can be daunting, but it doesn’t have to be. Our dedicated team will make sure your virtual assistants never have a dull moment. With continuous improvements, maintenance of language models, and assistance with training/retraining, we’re here to provide you with all the support and resources you need to make the most of your new AI assistants.
Rest assured, with IT Assist, you’re in good hands!
Put your IT on D.I.E.T
D.I.E.T is our lean and clean philosophy about implementing an efficient, self-improving, self learning AI deployment. Aptly expanding into Delight, Integrate, Extend, and Transform, we offer a personalized implementation journey to maximize the efficiency of our Conversational AI deployment.
Let’s break down our philosophy by taking a deep dive through the 4 magic steps of D.I.E.T
Ready to put your IT on D.I.E.T?
Experience personalized implementation journeys and consistent support at every step.
Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
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Accelerate IT with Conversational AI. Start today.
