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Contact Center AI
Get Customers to Humans When Needed
XO Contact Center AI provides an AI-powered omnichannel contact center. You choose the level of sophistication you need for your customer operations.
Express Onboarding
Stand up your AI Contact Center with Express in as little as 30 minutes. No developer needed.
Express is a simplified and approachable path for non-technical users to enjoy the power of the XO Platform to build and deploy a highly affordable AI contact center.
Get Crystal-clear Voice
Tired of a subpar voice experience in your contact center? We have solved for that with our Enterprise-grade voice gateway into XO Contact Center AI. Unlike other providers, this is a single vendor approach to insure clarity of signal and eliminate the frustration of dropped calls.
Choose the right Contact Center experience to meet your needs
Essential
Buy Essential to set up a coordinated approach to inbound calls and webchat.
- Deliver consistent customer experiences across channels.
- Enjoy an enterprise-grade, crystal clear voice channel built in.
- Eliminate the confusion from lost messages and lack of channel coordination.
- Provide agents with a single view, eliminating loss of context or details especially from longer, complex conversations.
- Connect the right agent to help customers with intelligent routing.
- Understand how well agents are resolving issues with advanced analytics.
Advanced
Buy Advanced to bring added maturity to customer operations.
- Deliver better customer experiences with capabilities like call back.
- Boost agent efficiency with capabilities like canned responses and custom widgets to expose data from other systems for agent use.
- Drive standardization and enable greater supervision with capabilities like call barging, disposition reporting and SLA reporting.
Once started with our contact center offering, you can add on additional capabilities including Agent AI, Outbound Campaigns, WFM, QM and more.
Pricing
Simple, transparent & flexible pricing
We believe our products should be accessible to all companies, no matter the size
We have plans starting as low as…
Essential
Just the essential features you need to fire up a contact center for voice and digital.
$33per agent
per month
per month
Up to 30 agents
Advanced Popular
Advanced features and higher limits for you a contact center for voice and digital.
$51per agent
per month
per month
Up to 300 agents
Over 300 agents? Go Enterprise. Learn more in the pricing page.
Prices shown above are billed monthly. Discounts apply for annual subscriptions.
Go deeper.
Express is a simplified path for non-technical users to see the value of the XO Platform for building AI Chatbots and deploying a highly affordable contact center. If you are interested in going deeper in the technology, we have a lot to share on the Enterprise section of our website.