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AI for Service Contact Center AI Outbound Campaigns

Outbound Campaigns

Elevate and personalize how you pro-actively engage with your customers

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Give customers what they want

Offer proactive customer suggestions that are customized by user-defined rules for personalized, impactful outreach.

Outbound Campaign

Target 05
Conduct proactive outreach
Use digital and voice channels to promote products and services, send appointment reminders, and manage targeted follow-up.
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Continuous improvement
Design campaigns to drive productive engagements and increase revenue.
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Automate outreach
Employ agentless campaigns that require limited or no live agent assistance to improve productivity.

Outbound Campaigns

Key Features

Campaign Management

Elevate engagement

Using the right form of outreach is vital to properly engage customers, improve satisfaction, increase conversion rates, and foster personalized experiences. Campaign management allows users to design outbound agentless initiatives, build web-based programs, and create effective voice campaigns.

List Management

Maximize market impact with list management

Help your business organize contacts and target the right people with list management. Easily add contacts while following regulations for do-not-call lists and time zone mapping, while ensuring your messages reach the right contact without any compliance issues.

Omnichannel support

Target your customers with precision

Connect with your customers through various channels like voice, video, web, chat, and SMS. Outbound Campaigns offer flexible tools to connect with customers everywhere. Using the most effective channel helps you focus your marketing, survey, and collection efforts for better results.

Partners Who Can Help

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Kore.ai Named a Leader in The Forrester Wave™ for 2024
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