By Charlie Mitchell
July 30, 2024: As Kore.ai announces the launch of XO Express, Charlie Mitchell maps its implications for smaller businesses and the mid-market segment in his article in CX Today.
“The XO Express platform packages elements of Kore.ai’s Magic-Quadrant-leading XO solution,” he writes. “Yet, the focus is on delivering a ‘simplified and approachable’ way to support smaller businesses in building their own bots. Like Kore.ai’s hallmark XO solution, the XO Express platform includes everything an SMB needs for security, compliance, out-of-the-box integrations, and languages support.”
