Search across silos. Automate workflows. Orchestrate AI agents. Govern with confidence.
Leverage Agentic capabilities to empower customers and create personalized experiences.
Streamline knowledge-intensive business processes with autonomous AI agents.
NRF Show generally refers to Retail’s Big Show, which is the flagship annual conference and trade expo organized by the National Retail Federation (NRF). It’s held at the Javits Center in New York City.
NRF Show generally refers to Retail’s Big Show, which is the flagship annual conference and trade expo organized by the National Retail Federation (NRF). It’s held at the Javits Center in New York City.
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Reimagine medical experiences with AI
Quickly deploy AI for Healthcare, a pre-built AI accelerator that enhances experiences for patients, providers, members, contact center agents and employees.
Spend more time on patient and member care
Enhance efficiency by automating repeatable patient interactions, such as appointment booking, symptom evaluation, and revenue cycle workflows.
Contextual human-like responses from AI agents
Provide patients and members with intelligent, natural responses while tailoring answer retrieval to handle even the most complex scenarios.
Intelligent, detailed contact center
management
Equip agents with real-time assistance, automated summaries, and next-best action recommendations to ensure every interaction is efficient, informed, and personalized.
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Serving Healthcare Providers, Payers, and Life Sciences
The Kore.ai Agent Platform leverages agentic capabilities to integrate with healthcare systems, addressing provider, payer, and life sciences use cases to enhance patient engagement, streamline operations, and improve care delivery.
AI Agents
Providers
Payer
Life Sciences
AI for Healthcare
Channels
Kore.ai Agent Platform
Compliance
Integrations
Core Healthcare
Enterprise Systems
What’s damaging your healthcare organizations' brand?
Poor communication
Disjointed communication and delays disrupt patient-provider interactions, causing frustration and impacting care outcomes.
Patient frustration
Struggling with appointments, treatment plans, and billing causes communication breakdowns and reduced satisfaction.
Long wait times
Healthcare providers often face high call volumes, leading to longer wait times, staff burnout, and missed patient needs.
Fragmented data
Dispersed data disrupts care, delaying health reminders, medication tracking, trial management, and patient guidance.
Optimize healthcare delivery with AI agents
Streamline patient care, optimize healthcare provider operations, deliver personalized experiences, and support providers with AI agents for improved service delivery and operational efficiency.
Streamline healthcare delivery
Help Providers, Payers, and Life Sciences organizations create self-service experiences for handling frequently asked questions, surveys, and education, while transforming contact centers with a digital-first approach.
Automated self-service
Provide self-service with personalized, multilingual interactions, automating scheduling, adherence, and natural language FAQs for patients, caregivers, members, and employees.
Empowered agents
The AI-first contact center provides agents with AI assistance to efficiently help patients, streamline care support, reduce routine requests, and enhance performance.
Access to information
AI-powered solutions provide access to critical data, including GRC reporting, clinical content, and third-party systems to enhance care access for patients and providers.
Providing patient focus
Providers can enhance patient experiences and reduce costs by automating tasks like scheduling, medication reminders, symptom checks, and FAQs, improving efficiency, allocation of medical personnel, and satisfaction.
Scheduling and reminders
Automate scheduling, personalized reminders for appointments, medications, and services, improving adherence, reducing missed appointments, and enhancing patient care.
Patient access to information and records
Patients can gain instant access to lab results, medical records, and follow-up care, empowering them in their care while reducing administrative burden on providers.
Caregiver accessibility
Real-time communication, streamlined care coordination, and follow-up reminders all enhance patient access to caregivers through AI, ensuring comprehensive care.
Member and payer empowerment
AI agents support members by providing easy access to billing details, balance tracking, payment choices, and claim updates, while enabling payers to streamline billing, prevent fraud, process payments, and manage claims.
Billing and payment management
Members can access real-time billing details, balances, payment history, and receive guidance on payment options, including customized plans and recurring payments.
Claims and financial assistance
Provide real-time claim status updates and personalized financial support, recommending financial aid programs or discount eligibility based on the member’s situation.
Billing automation
AI-powered solutions can help payers automate billing, manage payment plans, process payments, and streamline claims management, improving accuracy and efficiency.
Enhance patient and provider support in life sciences
Optimize medical affairs services with AI-driven solutions, delivering fast, accurate information to healthcare providers and patients for real-time data access, inquiry handling, and adverse event reporting.
Medical information management
AI agents seamlessly retrieve real-time clinical and safety data and automate the delivery of drug information to healthcare providers and patients.
Medical inquiry handling
AI agents manage healthcare provider and patient inquiries, automate responses for dosage and side effects, and escalate complex cases to experts.
Adverse event detection
NLP-powered AI agents monitor and analyze conversations and feedback to identify potential adverse events in real time to minimize risk and support safer outcomes.
What makes Kore.ai the best platform for healthcare support?
Patient satisfaction
Deliver better care with real-time support and seamless communication, providing timely assistance, personalized interactions, for enhanced healthcare experiences.
Streamlined billing
Automate claims, billing, and patient communications, enhancing efficiency, reducing errors, and ensuring transparent financial interactions for a better patient experience.
Optimal medical affairs information
Enhance patient recruitment, trial monitoring, and regulatory compliance, increasing research efficiency and ensuring more successful outcomes.