AI Solutions

AI for Process

Streamline knowledge-intensive
business processes with autonomous AI agents.

Knowledge-intensive process challenges

Organizations are discovering entirely new categories of processes that can be automated with AI agents and were previously considered "difficult to automate" due to their complexity and reliance on human judgment.

Knowledge-intensive task complexity

AI struggles to automate nuanced, expert-driven processes due to gaps in domain-specific knowledge and complex orchestration needs.


Process integration fragmentation

Siloed enterprise systems and inconsistent workflows create bottlenecks and prevent seamless, end-to-end process automation.


Augmented human + AI collaboration complexity

AI effectiveness is limited by data format inconsistencies, domain adaptation challenges, and lack of feedback integration.


Implementation scalability

Scaling automation is slowed down by custom-built, resource-heavy implementations that lack cross-functional reusability.


Governance and compliance challenges

Strict regulatory demands like GDPR, SOC2 and the need for auditable, policy-aligned AI decisions complicate process automation in sensitive industries.

Untapped process automation opportunities

35%

Reduction in operational costs by automating high-complexity workflows.

40%

Decrease in manual review efforts, freeing knowledge workers for higher-value, strategic projects.

50%

Reduction in process cycle times through intelligent workflow orchestration.

Introducing AI for Process

AI for Process empowers process automation teams to streamline complex workflows, ensuring compliance, consistent outcomes, contextual decision-making, and actionable insights across any AI model, application, or cloud.

Enterprise AI for Process Automation and Cross-System Workflow Orchestration

Teams today rely on many systems to complete everyday work. Requests move through email, portals, chat tools, and ticketing systems. Simple actions often require manual follow-ups, status checks, and rework. As a result, employees spend a meaningful share of their week on coordination instead of execution. Industry studies suggest that 25–35% of operational time is spent handling routine process requests and tracking work across tools.

AI for process changes how this work gets done. With AI process automation built into daily workflows, employees and managers get a single, consistent way to request, track, and complete business processes. Common needs like approvals, onboarding steps, service requests, and updates are handled through an intelligent assistant that understands context and intent. This reduces friction while keeping teams aligned across HR, IT, Finance, and other functions.

Behind the scenes, enterprise process automation coordinates tasks across systems and workflows. Routine actions are completed automatically, data is passed between applications, and progress is tracked without manual intervention. When a decision or exception requires human input, the work is routed to the right person with the right context. AI for business processes focuses on flow and follow-through, not just task completion.

The result is AI-driven process optimization that lowers operational load without disrupting how teams work. Organizations see faster turnaround, fewer handoffs, and a better experience for employees. Most importantly, teams regain time to focus on work that requires judgment, planning, and collaboration.

Learn about our solutions in the real world

Moving beyond answers to authentic dialogue

Transforming financial services with agentic AI: a focussed study on banking and wealth management

Leader’s guide to Responsible AI: key principles and practices

AI in Retail: how large language models are shaping the landscape

How conversational AI reimagines employee experience

AI for process

Explore AI for Process capabilities

Gain full visibility and control over AI agent performance, manage business processes, and accelerate process automation.

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