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From search to action: what makes agentic AI work in practice
AI use cases: insights from AI's leading decision makers
Beyond AI islands: how to fully build an enterwise-wide AI workforce
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Recent AI Insights
What's new in AI for Work: features that drive enterprise productivity
What's new in AI for Work: features that drive enterprise productivity
AI INSIGHT
20 Feb 2026
Parallel Agent Processing
Parallel Agent Processing
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16 Jan 2026
The AI productivity paradox: why employees are moving faster than enterprises
The AI productivity paradox: why employees are moving faster than enterprises
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The Decline of AI Agents and Rise of Agentic Workflows
The Decline of AI Agents and Rise of Agentic Workflows
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Kore.ai named a leader in The Forrester Wave™: Conversational AI for Customer Service, Q2 2024
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RESOURCES

CXO AI toolkit from Kore.ai

At Kore.ai we have built our AI Agent Platform and AI solutions hand-in-hand with our enterprise customers, so we thought we'd share what we've learnt about deploying AI at scale.

From search to action: what makes agentic AI work

Rowan Curran (Principal Analyst, Forrester) and Uma Sandilya (CGO, Kore.ai) sat down to look at what actually changes when AI moves beyond the search bar and into live enterprise workflows.

Talk to an expert

The AI toolkit

These carefully curated guides designed will be useful at every step of your AI journey towards tangible ROI.

Kore.ai named a leader in the 2025 Gartner® Magic Quadrant™

The Gartner® Magic Quadrant™ for Conversational AI Platforms includes conversational AI agents and tools leveraging generative AI.

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The executive guide to AI for work

Strategic guide to bring agentic AI to the core of employee environment, across lifecycles, departments, use cases, and teams, at scale.

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Unleash the power of agentic AI for enterprise workflows

This guide offers a practical framework to build AI-driven processes that enhance efficiency, reduce manual tasks, and adapt to evolving business needs.

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Kore.ai named a leader in the 2025 Everest PEAK Matrix® Assessment

Everest’s 2025 CXM PEAK Matrix® reveals the capabilities that are essential for conversational AI and AI agent solutions in CXM.

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Beyond AI Islands: why organizations must unify disconnected tools to decode the art of the possible

Get expert guidance on build-vs-buy decisions and phased AI scaling frameworks

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The ultimate guide for choosing the right GenAI platform

A strategic framework for decision-makers who are ready to harness the power of generative AI.

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Kore.ai named a leader in the 2025 Forrester Wave™

Forrester Wave™ Cognitive Search Platforms, Q4 2025 highlights the critical factors leaders must examine before choosing a search platform.

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Unlock the power of generative AI

Unlock the potential of generative AI with our comprehensive guide tailored for technology leaders like you.

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Maximize ROI with transformative generative AI use cases

Leverage our structured framework to identify and implement high-impact generative AI use cases that align with your business goals, drive business benefits, and maximize ROI

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Responsible AI: crafting a future with ethics & integrity

Gartner predicts that by 2025, 80% of call center tasks will be automated, which is double the amount in 2022.

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Generative AI 101: a guide to what's hot and what's not

An introduction to generative AI (GenAI) and large language models (LLMs)

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Customer Testimonial

Trusted by Global Enterprises

Leading organizations across industries trust Kore.ai to power enterprise AI transformation— modernize mission-critical workflows, support regulated environments, and deploy  AI globally at scale.
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Kore.ai became a leader in the space and the investments in the customers journeys we took is exceptionally setting them apart.
Uday Kotla
Vice President & Global Practice Head, CX and CRM, Cognizant
We've initially had strategy refreshes planned every four to 6 months. We shortened it to 3 months. Now we're pushing for 8 weeks because Kore.ai is coming out of capability that's advancing so fast.
Riaz Abdul
Head of Operations and AI, Vanguard
When we started to explore the opportunity of servicing, we explored a number of potential partners but we felt Kore.ai was the right fit for a number of reasons. They were a forward-thinking agile collaborator.
Corey Thompson
EVP & Head of Digital Retail banking Group, Mashreq Bank
We actually went through about 24 partners in the space before we arrived at Kore.ai. Today with Kore.ai we are able to just flip the switch on models and that meant that we had a partner in who wasn't trying to influence our decisions on stuff which was important to us.
Srikanth Ramasubramaniyam
SVP Technology, Axis bank

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