Working from home has become the new normal as businesses operate at reduced strength and yet provide support to folks working remotely.
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From the Routine to the Extraordinary: The Power of AI-Driven Experience Optimization
Get to hear from Raj Koneru, CEO of Kore.AI, and a panel of experts for the first episode in the series “From the Routine to the Extraordinary: The Power of AI-Driven Experience Optimization.”
How to create an intelligent voice assistant by pairing your IVR with Conversational AI
The faster a company can identify and meet the needs of its customers, the more successful it will be at retaining.
Megatrends in Customer Technology: Expert Predictions for 2022 and Beyond
Watch our on-demand webinar, hosted by CRM Magazine to understand what AI-powered chatbot technology can do for your financial institution and how it can scale for instant ROI
Model of Care Improvement with Enterprise Conversational AI
“A webinar discussing model of care improvement influenced by Conversational AI”
Reinventing Your Call Center to Delight Your Customers
Hear from Peter Berbee, Senior Vice President of Financial Services Product Management at Kore.ai, and Bob Meara, Senior Analyst of Retail and Corporate Banking at Celent, to discover how to reinvent your contact center and delight your customers using conversation AI
Revolutionizing the Contact Center for Optimized Customer and Agent Experiences
Join Rob Kassel, Senior Vice President of Product Management at Kore.ai and Kate Leggett, Vice President and Principal Analyst at Forrester, to uncover how to revolutionize your contact center operations without losing your most valuable team members and while maximizing CX and AX (agent experiences).