The World’s First Cognitive, Conversational,
and Complete Search Assistant
AI Powered
Conversational Search Assistant
The World’s First Cognitive, Conversational,
and Complete Search Assistant
Traditional search is cut and dry. It lacks contextual understanding and personalization, and more importantly the experience stops at the discovery stage. There’s no context on agent transfer, and the search process has to start all over again.
SearchAssist – The Conversational Search Assistant!
Search + Chat
SearchAssist is the world’s first cognitive, conversational and complete search engine that handholds users from discovery to delight! It understands the domain language and context to bring personalized and humanized results through multi-turn conversations.
SearchAssist can drive upto…
SearchAssist can drive upto…
How It Works
Features
Key Differentiators
Contextual interplay between search and chat
Typically search bar and chat support are disjoint. They carry no context whatsoever. SearchAssist provides contextual interplay between search bar and multi-turn conversational chat UI that help users with most relevant search results.
Multi-engine NLP and conversational intelligence
SearchAssist is powered by Kore’s multi-engine NLP that understands contexts, sentiments, and adapts to users’ needs. Just like humans would do, it asks follow-up questions to better understand user needs or guide users further.
Federated search using enterprise integration
SearchAssist connects with enterprise data sources such as FAQs, Websites, Inventory DB, Policy docs, and more to bring right and relevant search results.
Enriched interactions with digital UX
SearchAssist is not plain vanilla. Its interactive and intuitive digital UX presents or collects information using forms, widgets, and panels making it super easy to follow and interact.
Analytics with deep insights using custom business KPIs
Search queries provide information on what your customers are looking for. SearchAssist’s AI powered search analytics engine presents insights into the ways users are interacting with your search experience and prompts with custom business KPIs that helps you serve your customers/employees better.
Key Differentiators
Contextual interplay between search and chat
Typically search bar and chat support are disjoint. They carry no context whatsoever. SearchAssist provides contextual interplay between search bar and multi-turn conversational chat UI that help users with most relevant search results.
Multi-engine NLP and conversational intelligence
SearchAssist is powered by Kore’s multi-engine NLP that understands contexts, sentiments, and adapts to users’ needs. Just like humans would do, it asks follow-up questions to better understand user needs or guide users further.
Federated search using enterprise integration
SearchAssist connects with enterprise data sources such as FAQs, Websites, Inventory DB, Policy docs, and more to bring right and relevant search results.
Enriched interactions with digital UX
SearchAssist is not plain vanilla. Its interactive and intuitive digital UX presents or collects information using forms, widgets, and panels making it super easy to follow and interact.
Analytics with deep insights using custom Business KPIs
Search queries provide information on what your customers are looking for. SearchAssist’s AI powered search analytics engine presents insights into the ways users are interacting with your search experience and prompts with custom business KPIs that helps you serve your customers/employees better.
Powered by Kore Virtual Assistant Platform
The Kore Virtual Assistant Platform offers a unique blend of Conversational Interface and Digital UX. The low-code/no-code platform helps enterprises to design, build, test, and deploy AI-powered virtual assistants with an omnichannel experience.
Globally Recognized by the Leading Experts
Positioned in Gartner Market Guide 2019 for Virtual Customer Agents
Positioned in Gartner Market Guide 2019 for Conversational Platforms
Positioned as Strong Performer in Forrester Newtech Wave Report
– Chatbots for IT Ops
Excited to Experience SearchAssist?
