Search across silos. Automate workflows. Orchestrate AI agents. Govern with confidence.
Leverage Agentic capabilities to empower customers and create personalized experiences.
Streamline knowledge-intensive business processes with autonomous AI agents.
CCW Berlin brings together international experts, visionary speakers, and leading companies to explore the future of customer experience, AI, and digital transformation in a dynamic blend of congress and exhibition
CCW Berlin brings together international experts, visionary speakers, and leading companies to explore the future of customer experience, AI, and digital transformation in a dynamic blend of congress and exhibition
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Customer Stories
Telecoms Leader Transforms Voice at Scale with AI-Driven IVR Automation
A leading U.S. broadband provider modernized its IVR with Kore.ai AI Agents, boosting automation, reducing costs, and improving customer experience.
Leading US airline reimagines contact center efficiency with agentic RAG search
This leading airline aimed to leverage AI to reduce agent effort and elevate the guest experience, without compromising regulatory compliance or accuracy.
Automating banking workflows with multi-lingual AI agents at leading Middle Eastern bank
Customer reviews
Unlocking business efficiency with Kore.ai integrations
Kore is a comprehensive platform that significantly helps automate and apply AI seamlessly to business processes.
Effortlessly tailored product: public appeal and critiques
Easily customizable and quick to adapt to the latest tech advancements.
Way of the future!
The service and product are both amazing. Implementation was a great experience from the support side.
Kore.ai experience
Ever since we started working with Kore they have been very gracious and accommodating to our needs and ever evolving requirements.
Innovative low-code platform pushing technological boundaries
Great platform, very innovative always in the edge of the technology.
Innovative AI solutions and versatile templates from Kore.ai
Kore.ai has a very knowledgeable team, and I was impressed with their AI innovations and thought leadership.
Vendor's proactive response and industry expertise stands out
The vendor was extremely proactive in responding to the queries. They have industry segment leaders that bring in a wealth of specific industry experience that is crucial in the final design of the product.
Innovation enabler and great business support
The platform is user-friendly and very intuitive, especially the conversation builder and analytics.
Too easy to understand with lots of configuration
What I like about Kore.AI is its platform. It has everything to develop AI solutions in-house: a low, no-code AI system with Gen AI (LLM) capabilities. From understanding the user query to satisfying their needs, it's easy to build and integrate with the XYZ App, which summarizes documents and automates the creation of an AI agent used by employees and for L1 IT Assistance.
Empowering conversational AI platform for scalable automation
Kore.ai provides a powerful and highly customizable AI platform that enables seamless automation across customer support, internal operations, and digital channels. Kore.AI is solving the challenge of delivering consistent, scalable, and intelligent customer and employee experience through conversational AI. We were facing limitations with human-only support models and needed a solution that could automate repetitive queries, reduce response times, and operate 24/7 across multiple channels.
Amazing platform
It's a low-code / no-code platform and easy to understand. Very easy to use the platform. Easy to build and understanding is also easy.
Kore ai the one platform for all CAI problems
The platform looks all good and well. The person with minimal amount of knowledge in NLP and LLM can start configuring their AI agent for their required product. It has the ability to solve a lot of issues that many of the small and large businesses face nowadays.The amount of time it will take to integrate AI agents will be low compared to other platforms. The implementation might take time but it will be worth the wait. They have very supportive but time-consuming customer support. Kore.ai has solved many issues many of the businesses facing no matter which sector they business in the kore.ai has a solution for it. Going deep I feel like kore.ai AI agents and agentic assists might help many of the top companies to achieve more revenue in the coming years. It makes the customer support easy, increases customer satisfaction, reduces the cost of employing the agents more.
Full-stack AI builder
What I like best about Kore.ai is the way it gives full control for building smart AI agents. Everything is in one place. The platform makes it easy to test, plug LLMs, and connect to external data using RAG and usage search. No need to depend on multiple tools — everything is smooth and efficient. Kore.ai solves key enterprise challenges like automating customer support, IT service desks, and complex workflows using conversational AI. For me, as a test engineer, it helps by providing a unified platform to build, test, and integrate bots with LLMs and external data sources easily. This reduces manual work, speeds up AI agent deployment, and improves accuracy in data retrieval with Agentic RAG—making my job efficient and reliable.
