Kore.ai named a leader in the 2025 Gartner® Magic Quadrant™

The Gartner® Magic Quadrant™ for Conversational AI Platforms includes conversational AI agents and tools leveraging generative AI.

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Gartner
Magic Quadrant chart for Conversational AI Platforms as of June 2026, divided into four segments: Challengers, Leaders, Niche Players, and Visionaries. The vertical axis represents Ability to Execute, and the horizontal axis shows Completeness of Vision. Leaders quadrant includes Google, Salesforce, Kore.ai, and SoundHound AI. Visionaries quadrant includes NiCE Cognigy, Omilia, and IBM. Challengers quadrant includes Netomi and Boost.ai. Niche Players quadrant includes Yellow.ai, Avaamo, Druid AI, Sprinklr, and PolyAI. Gartner logo and copyright are at the bottom right.

Here’s what we believe the report offers:

Explore enterprise AI market dynamics

Understand the emerging trends shaping the enterprise AI landscape and what defines the conversational AI agent paradigm shift.

Learn to solve for impact with critical capabilities

Learn how AI agent platforms are helping organizations deliver exceptional experiences, improve operational efficiency, and scale AI with confidence. Evaluate critical capabilities that matter for AI agent platforms.

Evaluate the top vendors

Know the 13 leading conversational agent platform providers with their strengths and cautions that best align with your enterprise goals.

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Why Kore.ai matters

Know why Gartner named Kore.ai as a Leader in the AI agent space and positioned at the highest for the ‘Ability to Execute.

CEO Message

Message from Raj Koneru, Founder & CEO of Kore.ai, about AI and human collaboration shaping enterprise future, highlighting new challenges, advanced capabilities like multi-agent orchestration and GenAI enablement, governance, privacy, security, and being named a Leader in 2025 Gartner Magic Quadrant for Enterprise Conversational AI Platforms. He invites readers to explore the AI landscape report to evaluate crucial capabilities for their business and offers support to realize their vision.
Kore.ai is a 2025 Gartner® Magic Quadrant™ leader

We believe that our consistent leadership reflects the real-world results we help enterprises achieve.

What this means to you‍

Built for real work

No-code, low-code, and pro-code options so teams can design, extend, and operate confidently.

Handles complexity

Multi-agent orchestration for cross-team workflows and advanced use cases.

Made for enterprise

Strong privacy, data security, governance, and analytics to meet compliance needs.

Faster outcomes

An extensible AI marketplace and broad integrations that reduce time to value.

Proven in production

Powering 450 million interactions a day for 500+ enterprises worldwide, supported by 1,000+ Kore.ai innovators.

Gartner, Magic Quadrant for Enterprise Conversational AI Platforms, 12 August 2025.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of the merchantability or fitness for a particular purpose.

GARTNER and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document.

The Gartner document is available upon request from Kore.ai

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