Ground your AI agents in enterprise knowledge

Enterprises work with the same operational reality every day. People across the organization search through CRMs, knowledge bases, HR systems, IT portals, policies, and documents to find accurate information. Frequent system switching, repeated questions, and manual follow-ups create friction across interactions. Industry estimates suggest 25 to 35 percent of work time is spent searching and coordinating instead of completing tasks.

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Kore.ai Enterprise AI Search addresses this challenge with AI powered enterprise search built for how work actually happens. It enables users to ask questions in natural language and get trusted answers across enterprise systems. As a cognitive search platform, it supports enterprise knowledge search across structured and unstructured data while respecting permissions and access controls.

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Behind the scenes, the platform connects securely to enterprise systems through MCP enterprise integration. Queries are understood in context, relevant information is retrieved from multiple sources, and responses are grounded in enterprise data. Routine information requests are handled automatically, with escalation only when human judgment is required.

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The outcome is lower operational effort and more consistent experiences across the enterprise. Teams spend less time searching, responses improve in quality, and more time is freed for meaningful, high-value work.