WorkAssist enterprise skills integrate with your enterprise systems to provide an unparalleled experience to users by answering their enterprise-related queries instantly. WorkAssist’s enterprise skills display results from the knowledge base and perform tasks on your behalf.
HR specific queries such as holidays, leave balance, company policies, etc. can consume a significant amount of time for both employees as well as staff.
However, by asking WorkAssist MyHR Skill, you can get quick resolution while freeing up HR staff for more critical issues.
WorkAssist ITSM skill enables self-service to every employee. You can access internal IT portals and get resolutions to IT-related queries. Through WorkAssist ITSM skills, you can submit requests for new hardware or software upgrades, access to systems, password reset or get a status of an incident.
WorkAssist ITSM skill helps resolve routine support issues as well as conduct basic triage, thereby reducing the burden on IT resources and improving employee satisfaction.