Use Case: Transaction Report

Industry: Banking

Challenge:

  • Digital banking enables the quick movement of money, be it bill payments, peer to peer transactions, or repayments
  • The ease of online banking results in an increasing number of transactions, making it difficult for individuals to track the payments or money movement

Solution:

  • The users can generate transactional reports conversationally using Kore.ai Banking Virtual Assistant
  • The assistant intelligently pulls out the required transaction details and present them in an interactive format

Benefits:

  • The virtual assistants are available 24×7, thus, improving customer satisfaction and user experience
  • The burden on the support is reduced considerably
Conversational banking examples

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