Use Case: Lead Nurturing

Function: Sales & Marketing

Challenges:

  • Lead nurturing is a tedious task and involves constant following-up with the prospects and the follow-ups are often missed out
  • Searching the relevant information manually from the backend systems and answering prospect questions is a slow and inefficient process

Solution:

  • Kore.ai built Intelligent Virtual Assistants can automate this process with a smart follow-up sequence and engaging with the prospects on behalf of the sales reps
  • Virtual Assistants can also be integrated with the organization’s knowledge base and answer the questions instantly. In addition, the conversation can also be routed to a human agent, if necessary

Generic Benefits:

  • The process is streamlined and the human errors & issues with respect to the follow-ups are minimized
  • Quick & Prompt engagement by the VA ensures that the customer experience is enhanced

System Integration: HubSpot, Salesforce, Zoho, and other popular CRMs

Conversational marketing with chatbots

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