Use Case: Alerts on Machine Maintenance

Industry: Manufacturing

Challenges:

  • For industries, monitoring the maintenance of machines is periodic and requires regular monitoring
  • Machine downtime due to repair or any other reason can involve time and money, in turn, hampers the productivity

Solution:

  • The virtual assistants built on the Kore.ai platform are intelligent and can record the health of the machine and alert as and when maintenance is required
  • The virtual assistants can integrate with the ERP systems and PLC controls to fetch machine details and send alerts

Benefits:

  • Planned maintenance reduces/eliminates the machine downtime, allowing the manufacturing units to run without any overhaul
  • Timely machine maintenance minimizes the need for spare parts and saves the cost significantly
Chatbots for manufacturing industry

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