Use Case: Drug Information

Industry: Healthcare (Patient & Physician Facing)


  • Patients sometimes are skeptical about the prescribed drug and the drug interactions and spend hours researching for it over the internet
  • Doctors/Pharmacies often have to manually search the drug information to avoid prescribing certain medications to individuals with specific allergies or medical history


  • An intelligent Virtual Assistant can simplify this process by offering support to patients and professionals who need information regarding drug usage and their interactions
  • It can also provide additional information such as differences in brands, alternatives, and warnings


  • Users get the required information instantly, thus enhancing the user experience. They don’t have to spend hours searching or wait to connect with their doctor
  • Increased efficiency and productivity of health professionals by saving their searching time and efforts
Healthcare chatbots for patient engagement

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