Use Case: Cross-sell & Prefill

Industry: Banking

Challenge:

  • Banks operate in stiff competition, they do not want to leave any stone to unturn to grab customer’s attention and satisfaction
  • Retaining the existing customer and selling new products to him is a critical task for every bank

Solution:

  • Banks leveraging the conversational capabilities of BankAssist.ai can offer a superior customer experience to their customers
  • They can intelligently understand user requirements and promote the right products at the right time

Benefits:

  • It results in 5x higher customer loyalty
  • The possibility of customer buying new products is increased by 35%
Conversational banking assistant for retail banking queries

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