The Kore.ai Bots Platform makes it easy for developers to test and debug their custom bots throughout the development process with built-in testing tools.
A developer can validate and test authentication settings, API calls and data capture, request chaining, response message generation, intent recognition and conversation flow. Developers can test the request chain during the request object configuration process, which allows them to test the connection to the relevant system by attempting to pull data out of that system, and also view the logs of all API calls made by a task. Useful trace and log messages are also provided in each of these steps to help the developer find and debug potential issues before they become problems. Once the building blocks are tested and verified, the developer can also test the complete end-to-end behavior by invoking the bot and conversing with it.