Yes, the Kore.ai Platform can support the delivery of graphics or images within bot messages across all of the supported channels. Additionally, we also offer an alternate capability to generate graphical images from either HTML or URL to image where the content is not readily available in graphical format. As part of the service definition, developers can choose to add an ‘HTML to image’ or ‘URL to image’ service that will convert and present the information in a graphical format. Users can attach images and document file types when asked as part of the entity collection. The same is also supported in the BotKit SDK.