Heading into F8, Facebook was facing criticism for what some called a disappointing first year for Messenger bots. To address developers’ primary concern, Facebook announced a series of improvements for the discovery of bots on Messenger.
The launch of Messenger Platform 2.0 Tuesday brought several changes to the chat app. The new Discovery tab is a dedicated area for popular and featured bots and those from local businesses, as well as bots from larger businesses, like Verizon, UPS, and Target. Facebook is also testing the incorporation of Delivery.com into suggested replies from intelligent assistant M. The suggested replies from M feature made its debut on the platform earlier this month.