April 29 – May 2, 2025 | Orlando
Kore.ai Innovation Awards 2025
The Awards
At Kore.ai, we are proud of the incredible innovation and impact our customers achieve using our AI-powered solutions. To recognise and celebrate your success, we invite you to enter the Kore.ai Innovation Awards.
AI-Powered Customer Experience Champion
This award recognizes organizations that have significantly enhanced their customer experience by leveraging AI. It celebrates those who have created seamless, personalized, and efficient interactions, resulting in improved customer satisfaction and loyalty.
AI-Powered Customer Experience Champion
- Demonstrate measurable improvements in customer satisfaction scores (CSAT, NPS).
- Showcase how AI has enabled faster, more personalized customer interactions.
- Highlight innovative use of AI to resolve customer issues proactively.
- Provide examples of reduced customer effort and increased efficiency.
Generative
AI Pioneer
This award honors organizations that have been early adopters and innovators in applying generative AI to solve business challenges. It celebrates those who have pushed the boundaries of what's possible, creating new and impactful use cases.
Generative AI Pioneer
- Showcase novel applications of generative AI within your organization.
- Demonstrate the impact of generative AI on productivity, creativity, or efficiency.
- Highlight how generative AI has been used to create unique customer experiences.
- Provide metrics showcasing the success and scalability of your generative AI initiatives.
AI Workplace
Innovator
This award recognizes organizations that have transformed their internal operations and employee experiences through AI. It celebrates those who have empowered their workforce with intelligent tools and automation.
AI Workplace Innovator
- Demonstrate how AI has improved employee productivity and efficiency.
- Showcase AI-driven solutions that enhance employee training and development.
- Highlight how AI has streamlined internal processes and workflows.
- Provide examples of improved employee satisfaction and engagement.
AI Innovation
Champion
This award celebrates organizations that have achieved significant operational efficiencies and cost savings through intelligent automation. It recognizes those who have successfully implemented automation solutions to streamline processes and improve productivity.
Automation Champion
- Demonstrate measurable reductions in operational costs and processing times.
- Showcase the scale and impact of your automation initiatives.
- Highlight the use of intelligent automation to handle complex tasks.
- Provide examples of improved accuracy and reduced errors.
Industry AI Transformation
This award recognizes organizations that have used AI to disrupt and transform their industry. It celebrates those who have pioneered new business models, created innovative products and services, and driven significant change within their sector.
AI Industry Transformation
- Demonstrate how AI has enabled new business models or revenue streams.
- Showcase the impact of AI on your industry landscape.
- Highlight innovative AI applications that have created a competitive advantage.
- Provide evidence of market disruption and leadership.
Innovation in AI Application
This award celebrates the most creative and impactful applications of AI. It recognizes organizations that have developed unique and innovative AI solutions that address specific business challenges or create new opportunities.
Innovation in AI Application
- Showcase the novelty and originality of your AI application.
- Demonstrate the application's impact on solving a specific business problem.
- Highlight the technical complexity and sophistication of the solution.
- Provide evidence of the application's scalability and effectiveness.
Contact Center Optimization Pioneer
This award honors organizations that have dramatically improved their contact center operations through AI. It celebrates those who have enhanced agent productivity, reduced wait times, and improved customer satisfaction.
Contact Center Optimization Pioneer
- Demonstrate measurable reductions in average handle time and call volume.
- Showcase the use of AI to improve agent performance and efficiency.
- Highlight the use of AI-powered self-service and virtual assistants.
- Provide examples of improved customer satisfaction and first-call resolution rates.
Digital Transformation Leader
This award recognizes organizations that have successfully implemented comprehensive digital transformation strategies powered by AI. It celebrates those who have embraced digital technologies to drive innovation and improve business outcomes.
Digital Transformation Leader
- Demonstrate how AI has been integrated into your broader digital transformation strategy.
- Showcase the impact of digital transformation on various aspects of your business.
- Highlight the use of AI to drive data-driven decision-making.
- Provide evidence of improved agility, efficiency, and customer experience.
Business Impact
Award
This award celebrates organizations that have achieved significant and measurable business results through the implementation of Kore.ai solutions. It recognizes those who have demonstrated a clear return on investment and a positive impact on their bottom line.
Business Impact Award
- Demonstrate clear and measurable ROI from your Kore.ai implementation
- Showcase the impact of Kore.ai solutions on key business metrics.
- Highlight how Kore.ai has contributed to revenue growth, cost savings, or operational efficiencies.
- Provide quantifiable data and metrics to support your claims.
Kore.ai Wildcard
Award
This award is for those unique and exceptional applications of Kore.ai that don't fit neatly into the other categories. It celebrates innovative and unexpected uses of the platform that have delivered remarkable results.
Kore.ai Wildcard Award
- Showcase a unique or unexpected use of Kore.ai.
- Demonstrate the creativity and ingenuity of your approach.
- Highlight the significant impact and results achieved.
- Tell a compelling story of how Kore.ai helped you achieve something extraordinary.
Why enter?
Enter Our Innovation Awards!
Gain recognition for your outstanding work and elevate your company’s profile. These awards offer a platform to:
- Highlight your achievements: Demonstrate your innovation and success to a wider audience.
- Boost your brand visibility: Increase your company’s exposure and credibility within the industry.
- Celebrate your team’s hard work: Acknowledge and reward the dedication that drives your success.
By participating, you’ll not only receive well-deserved recognition but also become a key contributor to a thriving community of innovators. Join us in celebrating excellence and shaping the future of our industry.
Enter now and stand out from the competition!
How to Enter
Ready to Win? Entering is Easy.
Unleash the full impact of your achievements. Fill out the nomination form with all the details including results, stats, and highlights. We want to hear all about your incredible work in your own words. Submit your nomination now and get the recognition you deserve.
Contact Us
Have additional questions? Please reach out to Grace Trott, grace.trott@kore.com for support.