re:imagine 2025
CityTour
Reimagine business value through the use of AI
re:imagine 2025
Introduction
Reimagine how work is done, processes can be automated, and service can be improved and made effortless for both customers and service reps.
Reimagine 2025 brings together leaders across AI, CX, HR, IT, Innovation, Operations, and Digital Strategy to explore how Conversational and Generative AI are driving real business outcomes.
Join us to reshape outcomes and reimagine business value through the use of AI.
At the Kore.ai re:imagine CityTours you will:
Gain insights from real-world examples of successful enterprise AI implementations.
See live demonstrations of the Kore.ai Agent Platform, designed for scalability and reliability.
Hear from experts who have navigated the challenges of deploying AI across diverse global landscapes.
Learn how to move beyond pilot projects and achieve enterprise-wide transformation.
Agenda – June 17, 2025
Registration & Refreshments
1:30 PM – 2:15 PM
Welcome & Opening Remarks
Matthias Mueller-Wolf, VP Sales Europe – Kore.ai
2:15 PM – 2:20 PM
Kore.ai Keynote
reimagine business with AI
Michael Kropidlowski, Chief Marketing Officer – Kore.ai
2:20 PM – 2:40 PM
BCG: AI Islands
Your Strategic Guide to Moving Beyond Isolated AI Wins
Nick Clark, Partner and Associate Director – BCG
2:40 PM – 3:10 PM
Customer Panel: From Vision to Value:
How Enterprises Are Putting Generative AI to Work
Colin Ogilvie, Software Engineering Manager – Elsevier
Karolina Manenti, Lead Automation Engineer – DocuSign
David Schreffler, Chief Revenue Officer – Kore.ai
3:10 PM – 3:40 PM
Networking Break
3:40 PM – 4:10 PM
Accelerating Value Creation with Agentic AI
Umang Shah, VP Sales Engineering – Kore.ai
4:10 PM – 4:40 PM
Customer Spotlight – Belfius
Nicolas Goose, Head of Data Insights, Analytics & AI – Belfius
4:40 PM – 5:00 PM
Panel: The AI Advantage
How Leaders are Elevating CX and EX
Geraldine Melvin, Customer Experience & Insights Manager – Elsevier
Karolina Manenti, Lead Automation Engineer – DocuSign
Komal Joshi, Customer Success Leader – Kore.ai
Cathal McCarthy, Chief Strategy Officer – Kore.ai
5:00 PM – 5:30 PM
Wrap up Q&A
Michael Kropidlowski, Chief Marketing Officer – Kore.ai
5:30 PM – 5:45 PM
Networking Drinks and Canapes
5:45 PM – 7:00 PM
Speakers
Nick Clark
Partner and Associate Director, BCG
Nicolas Goosse
Head of Data Insights, Analytics & AI
Geraldine Melvin
Customer Experience & Insights Manager, Elsevier
Michael Kropidlowski
Chief Marketing Officer
Cathal McCarthy
Chief Strategy Officer
Komal Joshi
Vice President, Customer Success – Europe
Umang Shah
VP Sales Engineering
Venue
180 Studios
180 Strand, Surrey St, Temple, London WC2R 1EA, United Kingdom
Kore.ai has a proven track record of delivering secure, scalable AI solutions for leading global enterprises. Our Agent Platform is the culmination of years of experience in addressing the unique requirements of enterprise-level AI deployments.
Can’t attend? Schedule a personalized demo or contact us for more information.
