re:imagine 2025
CityTour

23rd September, 2025 | Cologne

Reimagine business value through the use of AI

Introduction

Reimagine how work is done, processes can be automated, and service can be improved and made effortless for both customers and service reps.

Reimagine 2025 brings together leaders across AI, CX, HR, IT, Innovation, Operations, and Digital Strategy to explore how Conversational and Generative AI are driving real business outcomes.

Join us to reshape outcomes and reimagine business value through the use of AI.

At Kore.ai’s Re:imagine CityTour, you can:

Gain insights from real-world examples of successful enterprise AI implementations.

See live demonstrations of the Kore.ai Agent Platform, designed for scalability and reliability.

Hear from experts who have navigated the challenges of deploying AI across diverse global landscapes.

Learn how to move beyond pilot projects and achieve enterprise-wide transformation.

Agenda – September 23, 2025

Lunch and Registration

12:30 PM – 1:30 PM

Welcome & Opening Remarks

Matthias Mueller- Wolf, VP Sales, Kore.ai

1:30 PM – 1:40 PM

Reimagine Business with AI

David Schreffler, CRO International Kore.ai

1:40 PM – 2:10 PM

Partner Spotlight

Eugen Ensinger, Associate Partner, Wavestone

2:10 PM – 2:40 PM

What makes AI Agents Special- now and in the near future?

Cobus Greyling Chief Evangelist, Kore.ai

2:40 PM – 3:10 PM

Break

3:10 PM – 3:40 PM

Accelerating Value Creation with Agentic AI

Umang Shah, SVP Sales Engineering

3:40 PM – 4:10 PM

Customer AI Spotlight: Autodoc

Yuliya Teteryuk, Customer Care Director Autodoc
Jan Milicenco, Senior Manager, Product Management, Autodoc

4:10 PM – 4:30 PM

Customer Panel

4:30 PM – 4:50 PM

Q&A

Matthias Mueller- Wolf, VP Sales, Kore.ai

4:50 PM – 5:00 PM

Keynote Speaker – Sascha Lobo

Blogger, Writer, Journalist, Audiobook-narrator and Copywriter

5:00 PM – 5:45 PM

Networking Drinks & Canapes

5:45 PM – 7:00 PM

Speakers

Matthias Mueller- Wolf

VP Sales, Kore.ai

Umang Shah

VP Sales Engineering, Kore.ai

Cobus Greyling

Chief Evangelist, Kore.ai

David Schreffler

CRO International, Kore.ai

Eugen Ensinger

Associate Partner

Yuliya Teteryuk

Customer Care Director

Jan Milicenco

Sr Manager Product Management, Customer Care Operations

Sascha Lobo