re:imagine 2025 Agenda

In the IT industry, delivering efficient support and ensuring seamless operations are essential for success. Generative AI is pivotal in automating routine support tasks, accelerating issue resolution, and reducing downtime.

This session will demonstrate how Kore.ai’s generative AI solutions empower IT teams to optimize ticket management, automate service requests, and deliver proactive IT support while leveraging key integrations with systems like Jira, Zendesk, and ServiceNow.

Join us to discover how to create a powerful, user-friendly search tool that can transform the way your organization accesses and shares knowledge. In this session, we’ll show you how to design and implement a search solution that empowers every employee—regardless of their role or technical expertise—to quickly find accurate, up-to-date information across your entire company.

By making information easily accessible, you can enhance productivity, support better decision-making, and foster a more collaborative work environment. Learn how a well-built search tool can ensure your team always has the right information at their fingertips, improving both efficiency and overall employee satisfaction.

Move from traditional, rule-based bots to intelligent, creative assitants powered by generative AI using DialogGPT. Take your customer experience (CX) strategies to the next level by moving beyond determistic bots to probablistic virtual assistants.

Learn how these advanced bots go beyond predefined scripts to dynamically understand customer needs, provide personalized responses, and adapt to real-world scenarios. Discover how this transformation can reduce response times, streamline customer service operations, and deliver the kind of responsive, engaging support your customers expect.

“Explore the transformative potential of agentic applications for builders to maximize ROI for their organization and how to measure the success of AI deployments. In this session, we’ll dive into how GenAI agents streamline complex workflows, reduce labor costs, and boost operational efficiency.

See real-world examples of how these agents manage tasks independently, from data processing to business process automation, enhancing productivity across various departments. This session is ideal for executives looking to employ the power of AI for business growth and technical leaders aiming to implement scalable AI-driven solutions.”

This session explores how enterprises can navigate the complexities of generative AI adoption by reducing the incidences of AI not performing as expected. As AI evolves from experimentation to operational deployment, success hinges on embedding continuous validation into every step of the journey—from aligning AI objectives with business strategy to dynamically evaluating models in real-world enterprise workflows. Addressing the challenge of model drift is crucial, as evolving data and environmental factors can degrade AI model performance over time. By fostering transparency, mitigating bias, and ensuring governance, enterprises can manage these shifts, turning generative AI into a trusted driver of innovation. This approach unlocks its full potential while maintaining accountability and compliance in high-stakes environments.

Join us for an exclusive, closed-door session with no cameras allowed, where you’ll get a rare opportunity to engage with one of the brightest thought leaders in AI. This intimate event will showcase cutting-edge breakthroughs and insights hand-picked from thousands of GenAI experiments. Discover what’s on the horizon for AI innovation and gain early access to transformative developments that will shape the future of enterprise automation. Don’t miss this chance to connect, learn, and explore what’s next in AI technology—directly from one of the industry’s most visionary experts.