AI Native Procurement Virtual Assistant

Streamline Procurement Experiences with ProcureAssist

A pre-built & domain-trained AI-native Procurement Virtual Assistant that delivers omnichannel process automation for employees and suppliers via natural languages 24/7.

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Happier Procurement Experiences for Vendors & Employees

Prioritize People, Enhance Procurement

Optimize your procurement operations with Kore.ai ProcureAssist – an AI-based virtual assistant. Automate routine tasks, provide real-time, omnichannel insights to your suppliers and employees. Enjoy streamlined operations, shorter approval cycles, faster speed to market, and improved procurement professional satisfaction.

Automate procurement activities

Expedite approval processes

Optimize Employee Supplier Experiences Icon

Reduce repetitive inquiries and tickets

Reduce non-compliance risk

Optimize employee & supplier experiences

Reduce Repetitive Inquiries And Tickets Icon

Reduce operational costs

Better Procurement, Better Business for All!

24/7 procurement related information access via voice and chat on multiple channels for improved operations. Enhance your employee and supplier experience with the simplicity and efficiency of ProcureAssist.

Task & Approval Automation

Improved Automation of Tasks & Approvals

with minimized manual effort & learning curve

Automate tasks such as preferred vendor lookup, contract retrieval, auto-filled request forms, and status update.
No UI approach minimizes learning curve and optimizes experience for employees.
Expedite approval processes across Purchase Requisitions, Purchase Orders, Invoices, and more by enabling omnichannel access to approval and exception requests anywhere anytime.

ProcureAssist Automation Of Tasks Approvals

FAQ & Procurement Support Desk Automation

Assured Streamlined Operations

from bidding to invoicing

Automate FAQs from bidding to contracting and from purchasing to invoicing throughout procurement journey.
Ensure adherence to procurement policies & guidance.
Optimize support desk efficiency with seamless handoffs to support agents and AI-native agent assistance capability.
Leverage Kore.ai Unified Agent Desktop or integrate with an existing agent desktop such as Salesforce, ServiceNow, Dynamics, Cisco Finesse.

No Code/No Training

Accelerated Procurement Processes

with AI, Enterprise Connectors, and RPA Integration

Pre-built virtual assistant pre-trained on the world’s most advanced large language models such as GPT-4 for intent recognition, summarization, and question answering.
Pre-built connectors to enterprise systems such as Ariba & Jaggaer.
Enable front to back automation with RPA integration.

ProcureAssist Accelerated Procurement Processes

ProcureAssist Simplified Supplier Communication

Self-Service Automation with Proactive Notifications

Seamless and Simplified Communication

with automation and hands-free assistance

Enable self-service option (for both employees and suppliers) directly within popular channels including but limited to Microsoft Teams and Google Chat.
Interact with the virtual assistant via chat or voice (hands-free option).
Save employee time for more fulfilling value-add activities.
Broadcast status updates and notifications on everything from Rfx timeline to document changes automatically to relevant internal and external stakeholders.

AI-Native Employee Workspace with Cross-Org Collaboration

Optimized EX Processes

with centralized data access & a pre-trained AI assistant

A single hub for all your EX automations, including procurement.
Access to data across the enterprise within the workspace along with a universal bot that is trained on all EX use cases ready to serve.
Enable seamless communication with suppliers by automating supplier outreach for employees (e.g. invoice issues) & enabling self-service option for suppliers (e.g. payment information updates; Rfx response submission).

Out-of-Box Capabilities and Use Cases

Requisition

Retrieve Requisitions / Check Status
Approve/Reject/Cancel Requisitions
Send Approval Request
Guided experience for new requisition

Purchase Order

Retrieve Purchase Orders / Check Status
Approve/Reject/Cancel Purchase Orders
Send Approval Request
Guided experience for new requisition
Reorder a past Order

Enterprise Search & Invoice Details

FAQ, Guidelines & Policies
Product Search, Supplier Search
Check Invoice Status
Retrieve Invoice by Purchase Order
Request Invoice

Notifications & Analytics

Status Update
Request for Approval
Request for Additional Info
Deadline Alert
Retrieve PVO by Time Period, Location, and/or Supplier

Supplier Info

Get Suggested Supplier
Retrieve Supplier / Check Status
Query Supplier Contacts – Internal & External
Retrieve Suppliers with an Active Contract
Find Suppliers invited to a Rfx
Find Suppliers by Commodity, Location, and/or with an Active Contract

Rfx & Contract

Retrieve Rfx’s / Check Supplier Response Status
Rank Suppliers by bid amount on a RfQ
Find Contract of a RfQ
Update Rfx Close Date
Upload Attachments to RfQ Responses
Retrieve Contracts by Supplier

Reasons to Choose Kore.ai

Leader in Enterprise Conversational AI Platforms

Recognized globally by leading technology and industry analysts. True AI-Native experiences enabled by multi-engine NLP leveraging the most advanced LLM models including but not limited to GPT-3 LLM.

Omnichannel Automation

Effortlessly integrate with your desired channels and apps through APIs. Enjoy omnichannel automation across voice and digital, including seamless channel switching.

Breadth and Depth of Use Cases

Achieve automation of up to 75% of typical procurement tasks for procurement teams, employees, and suppliers. Pre-integrated with top procurement systems and other systems in your ecosystem, such as CRM, data repository, knowledge base, and agent desktop.

Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms

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