Next-Gen User Experience
across conversational and digital interfaces
Engage your customers and differentiate your service through proactive updates. Use Digital Views from the Kore.ai XO platform to design interactive components, panels, or widgets to present relevant information to your customers.
Your customers can interact with your virtual assistant either in conversation mode with a text-only interface or get the required information from the widgets.
A optimum blend of conversational and digital user experience (UX)
Present information in visually stunning components like forms, charts and more
Easy-to-develop form builder to efficiently capture user inputs
with intuitive user interface
Proactively interact with your users by building digital views. Create panels for critical tasks and add interactive widgets to display important, relevant and timely information. The Kore.ai XO Platform offers a set of built-in widgets such as headers, lists, charts, and graphs to provide the user with a rich visual experience.
Deliver a memorable experience to your user by allowing them to interact with your virtual assistant in conversation mode or directly get the required information from the widgets.
with a single interface to capture inputs
Digital forms simplify interactions by capturing user information instantly. The platform offers a drag-n-drop form builder with easy-to-use components like dropdowns, labels, tooltips, separators and effortlessly add these forms into your dialog flow. Customize the digital form to reflect your brand identity.
Let users invoke the form either through conversation flow or the panel. Further, define rules for input validations and visibility suiting your use case.
Deliver Consistent Experiences
across all digital channels
The Kore.ai XO Platform seamlessly synchronizes information and retains context across all channels irrespective of your application or device.
Provide memorable omnichannel experiences to your customers across 35+ voice and digital channels.