12 Enterprise and Mobile IT Predictions for 2017
The business IT landscape saw a host of significant shifts over the past year. On the development side, the DevOps revolution is marching forward on the strength of innovative technologies such as containers and microservices. At the same time, a burgeoning space around low-code development platforms is making it easier for business users to build apps for custom use cases.
We’ve also seen the continued evolution of business collaboration and IT helpdesk workflows. The rise of Unified Communications-as-a-Service (UCaaS) platforms and new conversational chatbot interfaces from Microsoft, Facebook, and countless others have implications for everything from business Voice-over-IP (VoIP) to the future of sales.