Continuing to push the envelope for innovation around intelligent automation capabilities, Blue Prism (AIM: PRSM) today announced that Kore.ai has joined the company’s Technology Alliance Program (TAP) as an affiliate. Kore.ai will help drive digital transformations for its clients by extending Blue Prism’s connected-RPA capabilities to include AI-powered chatbots being delivered in a Software-as-a-Service (SaaS) model.
“We are taking Blue Prism’s intelligent automation capabilities and extending them to the end user, whether that be a consumer, a contact center agent or an employee,” says Kore.ai’s Founder and CEO Raj Koneru. “By adding AI and NLP capabilities into the mix, conversational AI bots with RPA further elevates the user experience and provides higher value automation for external and internal processes with new operational agility, to improve customer engagement and deliver new services. We look forward to collaborating with Blue Prism to drive even more innovation and disruption.”