Kore.ai Inc. today announced the public release of its enterprise-grade bot-based messaging platform, which brings individuals, teams and business systems together in a single, streamlined interface. The Kore.ai product includes a bot platform to design, develop and deploy custom work and personal bots, and a comprehensive network of prebuilt bots.
Enterprise applications – from basic productivity and collaboration tools to advanced systems for ERP and CRM – create enormous value for businesses and employees. But as people spend more time toggling between applications to access data, execute actions and get notifications on business events, complexity grows and productivity takes a hit. The Kore.ai platform acts as a central communications hub for users, combining direct messaging, group chats and updates from business systems in a single place with the simplicity, convenience and familiarity of a message.
Work and Personal Bots – Seamlessly Communicate with Systems
Bots are lightweight programs that connect with third-party apps and business systems via APIs to send and receive data as directed by the user. Kore.ai’s unique bot platform and Bot Builder allow employees to communicate with apps and business systems through the same interface they use to chat with coworkers. Employees can ask for relevant alerts, execute actions and generate reports. Kore.ai includes more than 100 prebuilt bots that integrate with applications that power modern enterprises, such as software from Salesforce, Zendesk, Jira, Twitter, Concur, Oracle, ServiceNow, Box, Google Drive and others. In addition, Kore.ai and SAP (NYSE: SAP) are actively collaborating at the SAP® Co-Innovation Lab to develop bots that can integrate with selected SAP applications. The enterprise-grade bot platform and Bot Builder tool empower customers and partners to easily design, develop and deploy their own bots tailored to their needs, often within a matter of hours.
Secure Messaging – The Right Level of Control for the Scenario
Kore.ai includes advanced message controls that allow users and administrators to control when, where and how their messages are viewed, saved and forwarded. Users and administrators can also trace and recall messages. With full lifecycle message control and customizable security policies, employees can quickly message coworkers or external business partners, without compromising security or compliance.
Rich Collaboration – Work Together Better, Regardless of Location
The Kore.ai messaging platform also allows users to create customizable spaces and rooms that can help streamline workflows and break down information silos. Inside rooms, users can post information, comment on posts, share files, receive alerts, and direct bots to perform tasks that the whole room can see. The platform automatically saves every post, comment and attachment, giving teams a complete, searchable record of their work.
“At Kore.ai, we believe employees want to get back to the reason they come to work every day – to get stuff done and to do it well. We’re confident enterprises can offer a solution that delights employees, while simplifying complexity, enhancing productivity and minimizing risk. Every part of Kore.ai, from our intelligent bot platform to the foundation of our messaging platform, was built with the enterprise in mind,” said Raj Koneru, CEO at Kore.ai. “Not only are we bringing team communications and business systems together in a simple, modern interface that people will love, but we’re also giving CIOs the control and security they need to effectively help protect their companies’ and customers’ information.”
Kore.ai blends the intuitive, convenient experience people expect from a messaging platform with the security and control enterprises need, including:
- Scalable messaging: Kore.ai’s messaging platform works for organizations of any size, from two-person teams to global enterprises.
- Universal search: Kore.ai’s built-in search scours messages, posts in rooms, file contents, bots and contacts.
- Automatic syncing and offline sending: The Kore.ai platform syncs automatically across mobile, desktop and web, so users are always up to speed, no matter where they are. Users can compose and send messages even when they’re offline, and deliver them as soon as they’re back online.
- Enterprise-grade encryption and compliance: Kore.ai uses Advanced Encryption Standard (AES) 256-bit encryption, and the platform comes with a powerful administrative console that simplifies e-discovery and compliance.
- The Kore.ai platform is available for Android, iOS, and desktop at www.kore.ai.
Kore.ai was created on the idea that you should be able to do your entire job from a message. Kore.ai’s revolutionary platform drives workplace productivity with powerful bots, which allow users to both receive alerts from the systems they use and send actions back to those systems right from a message, all from within the Kore.ai platform. Built with the enterprise in mind, Kore.ai is an all-in-one messaging solution, featuring direct and group messaging, collaborative spaces for teams, and enterprise-grade administrative and security features that help ensure compliance with regulatory mandates. To learn more about how Kore.ai is simplifying the way people work, visit www.kore.ai.
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