CX Today, September 19, 2024: Over the past 12 months, contact center virtual agents have proved to be the talk of the CX town.
Four industry specialists have taken part, sharing the latest market trends, best practices for deploying a virtual agent, and more. Those experts are:
- Ram Menon, Founder & CEO of Avaamo
- Sebastian Glock, Director of Product Marketing at Cognigy
- David Schreffler, GM International at Kore.ai
- Michael Maas, SVP Europe at Sprinklr
