AI and chatbot innovation doesn’t have to be idealistic. Go for practical first
A month ago I attended a CIO conference where I was asked to discuss three intertwined, yet conflicting themes – innovation, execution and results. In the IT and tech world, we hear these words a lot, but reconciling all three poses some challenging answers. Innovation is defined as “the introduction of something new.” So by definition, the first companies to innovate won’t know what it takes to seamlessly execute, nor have concrete evidence of results.