Digitize your customer interactions with our industry trained virtual assistants

Assist your customers 24 X 7, across multiple channels in various languages

Why Kore.ai Virtual Assistants?

Our Virtual assistants are fully functional, omnichannel and domain trained bots that empower human-like conversations to respond to most asked customer queries.

Domain Trained

The virtual assistants understand domain related vocabulary and can help customers with various industry scenarios.

Customizable

They can be customized to add more usecases based on what your customers frequently ask for.

Scalable and Secure

They can be easily deployed on-premise or cloud and channels where your customers are. They are secure and PCI compliant.

Healthcare Virtual Assistant

Enhance healthcare experiences through the conversational and personalized engagements that our Healthcare Virtual Assistant delivers. Promote wellness, ensure better control over health and deliver support beyond business hours.

Our Healthcare Virtual Assistant can:

Book an appointment
Provide medical advice
Inquire about a drug
Fetch medical reports
Book prescriptions

Healthcare Virtual Assistant

Our Healthcare Virtual Assistant can:

Book an appointment
Provide medical advice
Inquire about a drug
Fetch medical reports
Book prescriptions

Retail Virtual Assistant

Redefine the shopping experience, improve brand loyalty and enhance customer satisfaction using our Retail Virtual Assistant. Deploy our VA on the channels of your choice to generate leads and grow revenue through personalized recommendations, cross-selling, and upselling.

Use our Retail Virtual Assistant to:

Search stores and products
Provide deals and offers
Get order status
Cross-sell/ upsell

Virtual assistants can help you achieve

2.5X

Time to Market

Accelerate conversational AI investments

25%

Call Volume Reduction

Support team to focus on high value tasks

3X

Increase in Customer Engagement

Drive natural language driven customer experience

Make Your Service Experience Stand Out With Kore.ai’s Virtual Assistants

Kore.ai’s customer service VAs can handle the majority of customer service inquiries, and acts on each customer’s background, intent, and interests with personalized answers, tailored recommendations, and relevant suggestions – all while helping customers more easily complete tasks like booking an appointment or finding the perfect pair of shoes.

Automate Entire Workflows

Can automate information collection and dissemination and streamline end-to-end service processes. Integrates seamlessly with live chat providers for those instances where a human is needed.

Human-Like Conversations

Able to understand complex questions and requests, and personalize responses based on context, customer data, and past conversations. Can detect changes in customer sentiment and react accordingly.

Domain Trained

Understands key customer service concepts and vocabulary, and becomes smarter the more it is used. Can provide customers with top-notch service across multiple scenarios.

Fully Customizable

Can rapidly test, iterate, and deploy new workflows based on what your customers frequently ask for, in order to provide service at every point along the customer journey.

New Insights

Get new, actionable insights via multiple dedicated dashboards. Track the performance of your VAs, and identify key trends in your customers’ queries and behavior.

Scalable and Secure

Can be easily deployed on-premise or cloud and in channels your customers love. Our VAs are PCI compliant, and protect all data using top global security standards.