Careers
Join our team and embark on a journey of growth.
Be part of a disruptive team that’s redefining how conversational AI is helping enterprises become more intelligent. Some of the best brains in AI, NLP, Machine Learning, and a host of other cutting-edge technologies have already joined Kore.ai, contributing to a fast-paced work environment that allows them to think, innovate, accelerate and solve complex and exciting problems.
POSITION / TITLE : BUSINESS ANALYST/ PRODUCT MANAGER
LOCATION: INDIA
RESPONSIBILITIES
- Develop use cases, personas and scenarios and present solutions to internal and external stakeholders.
- Work with the engineering teams to build and deploy solutions with optimal resources.
- Resolve day to day queries from development team based on knowledge of customer business
- Scope and prioritize activities based on business and customer impact.
- Provide input to QA for creation of test plans and certification criteria. Assist and certify the UAT.
- Regular competitor and market analysis to understand the market trends.
EXPERIENCE REQUIRED
- 6-8 years’ experience in defining and managing core products or business applications, either through product management (strongly preferred) or equivalent activities.
MUST HAVE SKILLS
- Understanding of cloud based systems along with knowledge of any domain such as Banking, Finance, Healthcare, Web/Social etc.
- Good knowledge and understanding of software development and web technologies
- Working knowledge of Web Service Concepts, Java script and/or Java, JSON/XML Experience of about 4-6 years
- Worked as BA / PM or similar role in a product company (Preferred) or a services company
- Having exposure to developer tools
- Having some coding/engineering/design experience is a plus.
- Prototyping and UI skills.
- Proficient in using tools like Postman or similar
- Ability to manage in a very fast paced environment with multiple high-level priorities
- Enthusiastic, sees problems as opportunities, and proactively develops knowledge and skills needed
- Excellent written and verbal communication skills
- Skilled in presentations and discussions with sales and engineering teams.
OTHER SKILLS WE’D APPRECIATE
- Practical knowledge of agile/iterative development process
- Technical background with understanding and/or hands-on experience in software development
- Experience of working with teams across locations and time-zones.
- Prior experience of working with the software development teams.
EDUCATION QUALIFICATION
- Bachelors in Engineering or Masters in Computer Applications
JOB DESCRIPTION: Business Analyst / Product Manager
Kore.ai is a market leading conversational AI technology partner for Global 2000 companies. It provides an enterprise-grade, end-to-end conversational AI platform available on-premise/cloud for building, deploying and managing secure, smart, conversational bots across 30+ different digital and voice channels. Kore.ai partners with top ISVs and global system integrators for helping companies meet their digital transformation needs.
Kore.ai has repeatedly won global analyst acclaim and has been featured in Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, Everest Group’s Conversing with AI – Intelligent Virtual Agents Market Report 2019 and IDC Innovators: Conversational AI Software Platforms 2018, among others.
Please visit us at www.kore.ai to learn more.
POSITION / TITLE : BUSINESS ANALYST/ PRODUCT MANAGER
LOCATION: INDIA
RESPONSIBILITIES
- Develop use cases, personas and scenarios and present solutions to internal and external stakeholders.
- Work with the engineering teams to build and deploy solutions with optimal resources.
- Resolve day to day queries from development team based on knowledge of customer business
- Scope and prioritize activities based on business and customer impact.
- Provide input to QA for creation of test plans and certification criteria. Assist and certify the UAT.
- Regular competitor and market analysis to understand the market trends.
EXPERIENCE REQUIRED
- 6-8 years’ experience in defining and managing core products or business applications, either through product management (strongly preferred) or equivalent activities.
MUST HAVE SKILLS
- Understanding of cloud based systems along with knowledge of any domain such as Banking, Finance, Healthcare, Web/Social etc.
- Good knowledge and understanding of software development and web technologies
- Working knowledge of Web Service Concepts, Java script and/or Java, JSON/XML Experience of about 4-6 years
- Worked as BA / PM or similar role in a product company (Preferred) or a services company
- Having exposure to developer tools
- Having some coding/engineering/design experience is a plus.
- Prototyping and UI skills.
- Proficient in using tools like Postman or similar
- Ability to manage in a very fast paced environment with multiple high-level priorities
- Enthusiastic, sees problems as opportunities, and proactively develops knowledge and skills needed
- Excellent written and verbal communication skills
- Skilled in presentations and discussions with sales and engineering teams.
OTHER SKILLS WE’D APPRECIATE
- Practical knowledge of agile/iterative development process
- Technical background with understanding and/or hands-on experience in software development
- Experience of working with teams across locations and time-zones.
- Prior experience of working with the software development teams.
EDUCATION QUALIFICATION
- Bachelors in Engineering or Masters in Computer Applications