Innovate with a Bots Platform Built for the Enterprise
Enterprise-grade chatbots make interactions with business systems more humanlike, without sacrificing control, visibility, security, or compliance.
The Kore.ai Bots Platform was designed from the ground up with features that provide a complete foundation for managing and protecting chatbots, throughout the entire lifecycle. We built an admin console that balances granular controls with ease-of-use, for robust yet scalable user and bot management, analytics, security, and compliance.
Manage chatbots with ease, speed, and ultimate control
Simply provision and restrict access to your enterprise bots using Active Directory sync or batch import. Group membership is automatically inherited, or access can be assigned manually, making it easy to deploy bots to specific departments or individual users.
Get real-time, actionable insights
Within a centralized dashboard, the Kore.ai Bots Platform offers unparalleled visibility into employee and customer behavior. Detailed reports are also available for complete results. Easily track usage such as number of bot tasks executed, most popular channels, most active users, user enrollment, role management changes, security setting changes, eDiscovery/audit report access, and more.
A fully functional bots platform means nothing if it’s not fortified
Kore.ai follows the strictest guidelines for security and compliance regardless of industry. From personally identifiable customer information to proprietary business data, we put a premium on protection. The Kore.ai servers are protected according to the highest industry standards, regularly scanned for vulnerabilities, and monitored by intrusion detection and file integrity agents. External, penetration testing experts perform periodic audits.
The Platform uses the maximum encryption available when transmitting bot-based data to destination deployment channels.
Securely connect to cloud and on-premise systems.
The Kore.ai Connector agent unlocks your legacy systems while allowing you to maintain compliance. It runs behind your enterprise firewall and facilitates a secure data exchange between on-premise systems and Kore.ai’s cloud-based infrastructure.
Kore.ai Connector Features
Kore.ai is committed to providing a platform that facilitates compliance with federal regulations for HIPAA, PCI, FINRA, and others. We routinely map Kore.ai’s technical, administrative, and physical safeguards against requirements to ensure strict adherence. Within the Kore.ai Bots Platform, use our built-in tools to retain, monitor, and manage bot-based messages.