re:imagine 2025
CityTour
17th July, 2025 | Fairmont Makati
Reimagine business value through the use of AI
re:imagine 2025
Introduction
Reimagine how work is done, processes can be automated, and service can be improved and made effortless for both customers and service reps.
Reimagine 2025 brings together leaders across AI, CX, HR, IT, Innovation, Operations, and Digital Strategy to explore how Conversational and Generative AI are driving real business outcomes.
Join us to reshape outcomes and reimagine business value through the use of AI.
At the Kore.ai re:imagine CityTours you will:
Gain insights from real-world examples of successful enterprise AI implementations.
See live demonstrations of the Kore.ai Agent Platform, designed for scalability and reliability.
Hear from experts who have navigated the challenges of deploying AI across diverse global landscapes.
Learn how to move beyond pilot projects and achieve enterprise-wide transformation.
Agenda – July 17, 2025
Registration & Refreshments
9:00 AM – 9:30 AM
Welcome & Opening Remarks by Kore.ai
David Schreffler, CRO-International Markets, Kore.ai
Abhijit Mhetre, EVP – Marketing, Kore.ai
9:30 AM – 9:50 AM
AI Trends Shaping the Philippines & Beyond – AI Expert Insights
Moderator:
Abhijit Mhetre, EVP – Marketing, Kore.ai
Panelists:
Anshu Raj, Bain’s Expert Partner
Marie Claire Alfonso, Global Vice President, Concentrix Philippines
9:50 AM – 10:10 AM
Building the Enterprise Agent Ecosystem
From Conversational AI to Autonomous Future
Cobus Greyling, Chief Evangelist, Kore.ai
10:10 AM – 10:40 AM
Insights Session: Accelerating Value Creation with Agentic AI
10:40 AM – 11:00 AM
Reimagine Financial Services with AI: Navigating Change in the Philippines
Moderator: Neil Barman, GM & Business Head (APAC), Kore.ai
Panelist: Harvey Libarnes, Chief Digital Products and Channels Officer, East West Banking Corporation
Lester Cruz, CEO, Singlife
Reiniel Ronquillo, SAVP & Head of Digital Projects, Maybank
Sanjay Sharda, Chief Liabilities & Customer Growth Officer, UNO Digital Bank
Albert Cuadrante, Chief Customer Experience and Digital Channels Officer, UnionBank of the Philippines
11:00 AM – 11:30 AM
AI Experts Panel Discussion: Scaling AI for Philippines enterprises-Best Practices
Moderator: Abhijit Mhetre, SVP – Marketing, Kore.ai
Panelist: Gilbert Trinchera, Partner – Technology Consulting, KPMG Philippines
Kevin Rotairo, Sr. Director, IT Service Delivery Management, Concentrix Philippines
11:30 AM – 11:50 AM
Industry Experts Panel Discussion: Hear from the Philippines’ AI Trailblazers
Moderator: Neil Barman, GM & Business Head (APAC), Kore.ai
Panelist:
Avery, Balboa-Banta, VP HR, Globe Telecom
Dennis Crimen, Head of IT, Hoegh Autoliners
Abhijeet Kumar, SVP, International Customer Success, Kore.ai
Clark Kent Santos, Head of Information Technology, Megaworld Hotels & Resorts
11:50 AM – 12:10 PM
Bringing all to life
The world’s most powerful Agent Platform in Action
12:10 PM – 12:40 PM
Q&A and Closing
Your Takeaways for 2025 and Beyond
12:40 PM – 12:55 PM
Lunch and Networking
1:00 PM Onwards
Speakers
Lester Cruz
CEO, Singlife
Gilbert Trinchera
Partner – Technology Consulting, KPMG Philippines
Anshu Raj
Bain’s Expert Partner
Dr. Fabi Cariño
Former Country HR Director, MedRisk & Adjunct Faculty Instructor, Asian Institute of Management
Marie Claire Alfonso
Global Vice President, Concentrix Philippines
Kevin Rotairo
Sr. Director, IT Service Delivery Management, Concentrix Philippines
Dennis Crimen
Head of IT, Hoegh Autoliners
Avery Balboa-Banta
VP HR – Globe Telecom
Sanjay Sharda
Chief Liabilities & Customer Growth Officer
Abhijeet Kumar
SVP, International Customer Success, Kore.ai
Abhijit M
Executive Vice President – Corporate Marketing
David Schreffler
CRO – International Markets
Cobus Greyling
Chief Evangelist, Kore.ai
Neil Barman
Senior Vice President – APAC Partners • Sales
Varun Vaidya
Sr. Manager – Presales & Solutions (SEA)
Supporting Partners
Venue
Fairmont Makati
1, Raffles Drive, Makati Ave, Makati City, 1224 Metro Manila, Philippines
Kore.ai has a proven track record of delivering secure, scalable AI solutions for leading global enterprises. Our Agent Platform is the culmination of years of experience in addressing the unique requirements of enterprise-level AI deployments.
Can’t attend? Schedule a personalized demo or contact us for more information.
