- Manage digital claims conversationally and quickly, eliminating added frustration
- Deliver personalized quotes without jumping through hoops
- Simplify everyday tasks like, rate and provider searches, account updates, and payments
- Give right-time, right-fit suggestions that make sense
- Offer instant support across all channels – text, email, mobile app, website, or phone
Gartner is predicting that by 2020, 55% of all large enterprises will have deployed (used in production) at least one bot or chatbot.
AI driven chatbot is the solution
A bot can not only answer any questions coming from any corner of the world in anytime but can do so in a language identical to the client.
A designed travel bot can carry out basic requests for information so that only important requests can be forwarded to human agents thus helping in cost-saving and time.
According to Inc., No industry will remain untouched by the emergence of AI-enabled chatbots.
Kore.ai’s Travel Chatbot Use Cases
Plan unmanaged Business Travel
Booking via bots is ideal for the customers who travel frequently to the same places. Ask the bot about where you want to go, and when instead of looking for websites to book flights and hotels and it will give you the best deal on your preferences, location and history.
Quick search for flights, hotels and Transportation
Users can direct message the bot asking for flights, hotels, rental cars for transportation and it will show you the results in a few seconds.
Order Food, Sharing Rides and more
Instead of logging into different apps, the user can simply ask the bot to deliver food or to book a ride. It allows you to handle all the tasks related to your tour in one window instead of swiping through different applications.
Tracking Flights is simple
The user just need to provide the flight number and it will provide you the current status of the flight, the flight duration and at what time it will reach at the airport including every record about your flight in alerts and notifications.
Shows Cheapest Flights
A chatbot gives you a display of cheapest flight tickets available to the user’s required destination.Apart from that, the user can also give you a comparison of the flight prices offered in the other websites.
A Quick Search of Hotels
The user can talk to the bot on the planned travel plans and it will follow up with the questions like when, where. After gathering enough information, it will show you the best hotel deals from that location. You can also search and book hotels by filtering the price range.
Personal Flight Search Assistant
A user can book the flight talking to a bot. In addition to giving the user has the ability to type the destination, date of departure, it also gives you the cheapest destination deals from your nearest airport. The bot can also categorize your searches into cheapest, best and shortest destinations.
Faster delivery of Boarding passes
While you are booking or checking in to a flight, you can have your boarding pass delivered, select seats, request for a seat change and receive travel updates(such as flight statuses, terminal number.) all in a few seconds.